STOCKTON- On 3/8/2019, Edith Fillon received a form letter from Kaiser’s National HR, ostensibly dated 3/1/19. (The envelope was dated 3/6/19).
Edith’s 10/11/18 denied leave request “for your own serious illness” that originally was deemed as not “meeting the definition of a serious health condition” has now been “REVISED” with her eligibility now being “determined based on the information available to us on 3/1/19.” As of 3/1/19, her FMLA from 10/11/18 is now APPROVED from 10/11/18 to 01/02/19 according to this new document.
This is highly disconcerting for several reasons:
Three Kaiser doctors, Dr, Beh on 9/20/18 (whom in that date diagnosed a symptomatic 5 cm brain tumor), Dr. Guppy on 10/3/18, and Dr Kermin Zhang on 10/11/18 who evaluated her and determined she could work at “full capacity” starting on 10/13/18 despite her being in a wheelchair and unable to read time, all refused Edith’s request to place her off work prior to her brain surgery on 10/18/18.
Kaiser’s actions resulted in Edith administering drugs and responding to cardiac medical emergencies at Stockton Kaiser cardiology, alternating between a walker and a wheelchair she was too weak to push herself. According to her coworkers, Edith was too confused to even clock out on her own.
On March 6, 2019, Edith’s husband lodged a complaint with the Department of Labor. Maybe it is a sheer coincidence, but this is the very same day Kaiser sent out a FMLA reversal letter that is 149 days too late to be of any substantive help for Edith.
This egregiousness of how Kaiser has treated one of their own leads us to ask the following questions:
-Why won’t Kaiser explain why the CNA is telling the family on 2/15/19 and again on 2/23/19 that Kaiser told the CNA they “never denied Edith leave since her employment” when the family is in possession a 1/26/19 denial leave letter and a 3/1/19 reversal denial leave letter?
-Why won’t Kaiser return any calls, text messages or emails asking for copies of any of Dr Zhang’s 10/11/18 notes that explain the “evaluation” he conducted on Edith while she was confined to a wheelchair and/or walker?
-Why does Kaiser deny giving EDD false information, but EDD says they did? Why then has the EDD lowered the amount they claim Edith owes them in back state disability three times, for a reduction total in excess of $6,000?
-Why is Kaiser refusing to provide Edith a copy of the “Physician Health Care Provider Certification” that was utilized to deny Edith’s original 10/11/18 leave, and how does that certificate differ from the information Kaiser is now suddenly and unexplainable relying upon “as of 3/1/19”?
-Why was Edith originally told she had over 15 years of qualified service to obtain lifetime medical for her and her spouse, then told she didn’t, then told she did, then the CNA was told she did, and now she is being told again she didn’t but that the issue is being reviewed?
-How did Kaiser’s “Central Valley Way” policies that incentivize “eligible managers and leaders” based on employee sick leave usage (that they settled out of court on just last year) influence Edith’s doctors to determine she was able to work at “full capacity” as a cardiology nurse from a wheelchair?
-Is it humane to quietly cancel a terminally ill cancer patient’s medical insurance as of 2/1/19?
-Do you trust the integrity of Kaiser executives in the Central Valley?
Based on this case, we question that ourselves.